Privacy Policy

At TrekMatix, your privacy matters. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website [www.trekmatix.com] or interact with our services, including through online advertising on platforms such as Google and Facebook.

 

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, shipping address, phone number, payment information (processed securely via third-party providers).

  • Order Details: Products purchased, order history.

  • Device & Usage Data: IP address, browser type, pages visited, time spent on site, referral URLs, and device identifiers via cookies and tracking pixels.

  • Advertising Data: Data shared by advertising platforms (Google Ads, Facebook Ads) to measure campaign performance and retarget visitors.

 

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you about your purchase

  • Improve website functionality and user experience

  • Offer personalized advertising and promotions

  • Analyze marketing performance

  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. We may share information with:

  • Service Providers: Payment processors, shipping carriers, and email marketing tools.

  • Advertising Platforms: Google Ads, Facebook Ads — for retargeting and performance tracking.

  • Legal Authorities: If required to comply with legal or regulatory processes.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable core website functions

  • Remember your preferences

  • Provide personalized advertising (including Google and Facebook retargeting)
    You can manage cookie preferences through your browser settings.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Opt out of marketing communications at any time

To exercise these rights, contact us at: help@trekmatix.com

6. Data Security

We use secure protocols (HTTPS, SSL) and rely on trusted third-party providers to process transactions securely.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page.

8. Contact Us

If you have questions or concerns, contact us at:
TrekMatix Customer Support
Email: help@trekmatix.com